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FAQ

Frequently asked questions

Answers to the questions we hear most about Risin Health, Risin Hospital and the LIA patient application.

Is Risin Hospital and LIA available outside Côte d'Ivoire? Products
Yes. Risin Hospital and LIA are available in every country we operate in. Contact us and we will propose the best possible approaches for your local context (regulation, infrastructure, languages).
How long does a typical deployment take? Integration

A standard Risin Hospital deployment takes 4 to 8 weeks, depending on facility size and integration with existing systems. This includes:

  • Initial audit and configuration (1 week)
  • Team training (1-2 weeks)
  • Go-live with hand-holding (2-4 weeks)
  • Post-deployment optimisation (1+ week)
Is patient data hosted in Africa? Security
Yes. The architecture is designed for local mastery and resilience. Data is stored on-site at the hospital, with replication to one of our servers in Abidjan depending on the facility's specifications. When connectivity allows, replication is continuous; in degraded mode, the hospital keeps running on its local instance and replication resumes on reconnection. Backups are encrypted with AES-256 at rest and TLS 1.3 in transit.
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